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How do I return damaged or defective goods?
In the event that any products supplied to you by us are damaged or defective, we agree to replace or repair the damaged or defective products or refund your order (including postage & packaging) providing you notify us (either via post or e-mail: orders@acerecords.com ) and return the goods within 28 days of purchase. Physical goods should be sent back to us in the same condition you received them to: "Returns" Bus Stop Mail Order Ltd, 42-50 Steele Road, London, NW10 7AS. Music downloads should be returned to us via the e-mail address above including a copy of your notification.
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2012-13 Catalogue Update
12th February 2013
The new catologue is out now. If you have already signed up for it your copy is on its way. If you would like to sign up please email catalogue@acerecords.com with your name and address.
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Rob Ryan
21st September 2015
Rob Ryan was born in 1962 in Akrotiri, Cyprus. He studied Fine Art at Trent Polytechnic and at the Royal College of Art in London where he specialised in Printmaking.
Although he views himself first and always as a fine artist, his intricate papercut work adapts itself readily to many other mediums including ceramics, textiles, homewares and even jewellery.
Over the years, he has collaborated with the likes of Paul Smith, Liberty of London, Tatty Devine and Vogue.
His work often consists of whimsical figures paired with sentimental, grave, honest and occasionally humorous pieces of writing which he admits are autobiographical.
Rob has exhibited widely across the UK and internationally and has written and illustrated three books, ‘This Is For You’, ‘A Sky Full Of Kindness’ and most recently the first two books in his trilogy, ‘The Invisible Kingdom’ and ‘The Kingdom Revealed’.
He lives and works in London, UK.
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Can I cancel my order?
You have the right to cancel your order within seven days of purchase, or seven days of receipt of the goods (whichever is the longer). If you choose to cancel your order, full payment will be returned to you. Returned items should be sent to: “Returns” c/o Bus Stop Mail Order Ltd, 42-50 Steele Road, London, NW10 7AS. Music downloads should be returned to us via the email address: orders@acerecords.com including a copy of your notice of cancellation and order number.
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How will my package be delivered?
We use Royal Mail Tracked 48 for UK deliveries and DPD for all other territories.